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Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: March 2026

At Professional Diving Resources (PDR Ohio), your privacy matters to us. This policy explains what information we collect when you visit pdrohio.com, book a course or trip, or contact us — and how we use and protect it.

Information We Collect

We collect information in two ways — directly from you and automatically when you use our site.

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Information you provide to us:

  • Name, email address, and phone number when you register, book a class or trip, or contact us

  • Payment information when you purchase a course, trip, or equipment (processed securely through our payment processor)

  • Emergency contact details and any medical information required for safe participation in dive activities

  • Messages and inquiries submitted through our contact form

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Information collected automatically:

  • Browser type, device type, and operating system

  • Pages visited, time spent on the site, and referring URLs

  • IP address and general geographic location

  • Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

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We use the information we collect to:

  • Process bookings, registrations, and payments for courses, trips, and equipment

  • Communicate with you about your reservation, class schedule, or inquiry

  • Ensure the safety of all participants in our dive programs

  • Send you updates about upcoming trips, events, and promotions (you may opt out at any time)

  • Improve the functionality and content of our website

  • Comply with legal obligations

  • We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Sharing of Information

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We may share your information with trusted third parties only as necessary to operate our business, including:

  • Payment processors — to securely handle transactions

  • Booking and scheduling platforms — to manage reservations and class rosters

  • Email service providers — to send transactional and promotional communications

  • Legal authorities — when required by law, court order, or to protect the safety of our participants and staff

  • All third-party partners are required to handle your information in accordance with applicable privacy laws.

Cookies

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Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze site traffic. We may use:

  • Essential cookies — required for basic site functionality

  • Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)

  • Marketing cookies — to show relevant content and ads, if applicable

  • You can disable cookies in your browser settings at any time. Please note that some features of the site may not function properly without them.

Data Retention

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We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and safety records may be retained for several years as required by applicable regulations.

Your Rights & Choices

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You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal data, subject to legal requirements

  • Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send

  • Withdraw consent where processing is based on consent

  • To exercise any of these rights, please contact us using the information below.

Children's Privacy

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PDR Ohio offers programs for participants of all ages, including minors. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child without appropriate consent, please contact us so we can remove it promptly.

Security

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We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment transactions are processed using industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

​Third-Party Links

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Our website may contain links to third-party websites (such as dive certification agencies, travel partners, or equipment vendors). This Privacy Policy applies only to pdrohio.com. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

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We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us Info@PDROhio.com

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